Appropriate inquiry topics
- the organization, program, workflow, training need, or decision involved;
- what is happening at a high level and what needs to be different;
- who needs to participate in the work;
- timing, procurement constraints, and the desired deliverable;
- accessibility needs for the initial conversation.
Do not submit
- client or patient names, initials, dates of birth, addresses, record numbers, or contact information;
- clinical records, diagnoses, assessment files, case histories, photographs, video, or identifiable data;
- emergency, crisis, mandated-reporting, or immediate safety concerns;
- card, bank, Social Security, insurance, or other financial-account information;
- confidential employer or third-party material you are not authorized to disclose.
What happens after an inquiry
Ashton reviews whether the request is within scope. If it may fit, she may ask focused follow-up questions or propose a conversation. Availability, deliverables, boundaries, fees, scheduling, confidentiality, records handling, and payment are established in writing before work begins.
Not clinical treatment or emergency response
The public inquiry route does not provide individual treatment, clinical intake, emergency response, or an on-call service. If there is immediate risk or danger, contact appropriate local emergency or crisis services.
Behavioral Life Design & Decision Support
This bounded, nonclinical coaching option helps adults examine their own context, choices, boundaries, habits, communication, and systems. It is not psychotherapy, diagnosis, crisis care, abuse mediation, prediction, or assessment of another person. LENS, Prediction Lab, and private research systems are not part of the public service.